Waiver Campaigns for Members

When you update your waiver, or start requiring one for a plan, a waiver campaign asks members to sign. It emails them, reminds them, and shows staff who still needs to sign at check-in.

Changing a waiver form never forces anyone to sign again by itself. Re-signing only happens when you start a campaign.

Start a campaign

1. Go to Memberships › Waiver campaigns.
2. Choose the plan and the waiver.
3. Choose who has to sign: every active member now, each member at their next renewal, or new members only.
4. Set a sign-by date (optional) and what happens after it: warn staff at check-in, or block check-in until they sign.
5. Write the reason members will see (for example "Our waiver was updated") and check the email wording. Reminders go out after the number of days you choose.
6. Click Start campaign.

Follow up

Each campaign shows how many members have signed. On Memberships › Members, choose Waiver needed to see who hasn't. Members can sign from the link in the email or from their account, and staff see a reminder when those members check in.