For gyms, boxes, dojos and studios

Gym and Fitness Studio Booking and Waiver Software

Sell memberships, drop-in visits and workshops online. Members sign their waiver once when they join, pay automatically every month, and check in with the member card on their phone. Your front desk gets back to coaching and selling instead of chasing cards and paperwork.

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5.0 on Capterra · No monthly fee · Waivers included

Membership confirmation with a member card on a phone

Membership renewedFamily plan · 3 people covered

How we help

More Time for Coaching

A gym runs on recurring members, and keeping those memberships in order takes time. Here's how WaiverFile takes that work off your plate.

Chasing Declined Cards

Every month a handful of payments fail, and someone has to call, text, and then bring it up awkwardly when the member walks in.

With WaiverFileDeclined payments are retried on the days you choose, and members get reminders automatically while they keep access for a grace period.

Every Change Goes Through You

A pause for a month of travel, a switch to the family plan, a new card after a lost wallet. Each one is an email, a call or a form to process.

With WaiverFileMembers pause, change plans and update their card from their own account.

Drop-Ins on a Clipboard

Drop-ins and guests fill out a paper form at the counter while class is starting, and half the forms never get filed.

With WaiverFileDrop-ins book a time and sign online before they come, or sign on a tablet at the door.

The Updated Waiver Problem

You revised your waiver, and now 300 members are on the old version. Getting everyone to sign again turns into a months-long project.

With WaiverFileAsk your members to re-sign when the waiver changes, all at once, without printing a single page.

The member journey

From “I Should Join” to Member, Without the Paperwork

People decide to join a gym in a moment of motivation, often late at night on their phone. If joining means calling during business hours, filling out a paper form and waiting for a tour before they can pay, that moment passes. We've spent years removing the steps between deciding and doing, so more of the people who look at your plans become members.

They Choose a Plan

Monthly, yearly, family or a 10-visit pack, with what each one includes spelled out. No sales call needed.

They Join and Sign Once

Payment and waiver in one sitting. Everyone on a family plan signs during signup, so nobody gets stopped at the desk later.

They Check In with Their Card

Every member gets a card with a QR code. One scan at the front desk or on a self check-in tablet.

They Manage It Themselves

Pause for a trip, switch plans or update a card from their account, and cancel without a fight if they need to.

Memberships

Recurring Revenue Without the Billing Chores

Set up the plans you sell today: monthly unlimited, annual, a family plan or a punch card of visits. WaiverFile charges members on their renewal date, retries declined cards, and sends renewal and card-expiring reminders for you.

Monthly, yearly, family and visit-pack plans
Family plans with a price for each extra person
Failed payments retried, with automatic reminders
Member perks like event discounts and early booking

Learn about memberships

Membership plans with active members and monthly revenue

Self-service

Members Handle the Small Stuff Themselves

Most membership admin is small requests: a pause for the summer, an upgrade, a new card. Members do these from their account in a couple of clicks. Upgrades charge the difference right away, and downgrades wait for the next renewal.

When someone does want to leave, cancelling is clear and simple. An honest exit leaves a better impression than a difficult one, and makes it easy to come back.

Member card on their phone, ready to scan
Update their payment method any time
Pause instead of cancel
Add family members to their plan

See member accounts

A member's account with their membership, next payment and member card

Drop-ins, workshops and challenges

Sell More Than Memberships

Not everyone is ready to commit on day one. Sell drop-in visits as time slots with a capacity, so the 6 a.m. class never takes more people than you have room for. Run workshops, six-week challenges, belt testing or a teacher training as events with their own tickets and rosters.

Drop-in and guest prices that change by day and time
Capacity for each time slot
Multi-week challenges with weekly sessions and a registration window
Every visitor's waiver signed online before they arrive

How events and classes work

An availability schedule with sessions and capacity for each

Everything in one account

The Rest of What Your Gym Will Use

Check-In by Member Card

Scan a member's card at the desk, or let members check themselves in on a tablet.

A Kiosk for Guests

Walk-ins and guests sign on a tablet with the WaiverFile Venue app, even offline.

Drop-In Pricing

Adult, student and guest rates that change by day, time and season.

Join Buttons on Your Site

Link your Join and Book buttons, or have us build a site with your plans on it.

Texts to Your Members

Automated birthday texts and reminders before workshops and events.

Email Marketing

Send new members to Mailchimp, Constant Contact, Zapier and more.

“WaiverFile has helped our business out tremendously, getting rid of our paper waivers. It's easy to learn, and linking it from our website is a big benefit.”

Modern American CheerWaiverFile customer

Why gyms and studios choose WaiverFile

Digital waivers for activity businesses since 2014
Over 1,000 businesses use WaiverFile
Rated 5.0 on Capterra
Real people on our US-based support team help you set up

Pricing

$0 / month

No monthly fee and no setup fee for online booking. A booking fee is added at checkout when a guest books.

Waivers included for everyone on a booking
No contract
Paid straight to your own Stripe account
Waiver-only plans from $19/month

See Pricing

Free waiver template

Start with a Ready-Made Participant Waiver

Our general participant waiver has members confirm they're in good health and fit to take part, accept the risks of physical activity, agree to follow your rules and safety guidelines, and release your gym from liability. Parents can sign for minors on the same form. Set it up in a free account, add your own questions and gym rules, and have your attorney review it.

Get the Free Template

Questions from Gym and Studio Owners

WaiverFile emails the member and retries the payment on the days you choose. They keep access during a grace period, so a card that expired last week doesn't turn into an awkward conversation at the desk.

Yes. From their account, members can pause, change plans, update their card or cancel in a couple of clicks. You set up the plans, and members handle the routine requests.

Yes. Members sign once when they join, and when your waiver changes you can ask all of them to re-sign the new version.

Yes. Sell drop-ins as time slots with their own prices and capacity, and sell visit packs, like a 10-class card, as a membership plan. Workshops and challenges can be events with their own tickets.

Yes. Import your members from a spreadsheet. Nobody is charged by the import: members add their own card, or stay active until the date they've already paid through.

Waivers are optional. Most gyms and studios use one, and since members sign once when they join, it adds very little to signup.

Put Your Memberships Online This Week

Setting up is free, with no credit card and no monthly fee for booking. Our US-based support team will help you set up your plans and bring your members over.

Gym and Fitness Studio Booking and Waiver Software