Customer Accounts & Waiver Status

When a customer books through WaiverFile, they have access to a customer account where they can view their upcoming reservations, manage participants, and track waiver completion for their group.

Waiver Status at a Glance

Multi-person bookings often require each adult participant to sign their own waiver. This creates a coordination challenge — the person who made the reservation is not always the one responsible for collecting everyone else's signatures.

WaiverFile solves this directly. After booking, the customer sees their full participant list and the waiver status for each person. They can sign right there for anyone they are responsible for, and they can send a signing link to other adults in the group. The status updates in real time, so they can confirm everyone is ready before the event.

What Customers Can Manage

  • View upcoming bookings and reservation details
  • See participant list and waiver completion status
  • Sign waivers for participants in their booking
  • Send waiver signing links to other participants
  • Make payments on outstanding balances

Admin View

Your staff see the same participant and waiver data in the admin dashboard. The booking detail screen shows each person on the reservation, their waiver status, and payment history — everything needed to run a smooth check-in.

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Rated the Best!

We are proud to be consistenly reviewed as the best online waiver software out there! Check out some of our reviews below.

 

5 Stars on Capterra
5 Stars on GetApp
5 Stars on SoftwareAdvice