Everything You Need to Run Your Business

WaiverFile combines online booking, waiver collection, and customer management into one platform. Take reservations, collect payment, handle waivers, and check in customers — without juggling multiple systems.

Online Booking

WaiverFile's booking system is built for activity-based businesses. Sell admission by person type with flexible pricing that adjusts by date, time, and season. Set up time slots or all-day availability with capacity limits. Offer group packages for parties with base headcount pricing and per-person rates for additional guests.

Deposits are supported — collect a percentage or fixed amount at booking and process the balance when the final headcount is confirmed. Payment request emails let you collect outstanding balances without requiring customers to call in.

Waivers are fully integrated. Every participant's waiver requirement is attached to their booking automatically, and both customers and staff can see exactly who has signed and who has not.

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Electronic Waivers

Collect signed waivers on any device — tablet, smartphone, or desktop. Customers can sign in advance from their own device or sign on-site at a kiosk. Share your waiver link via email, SMS, QR code, or directly on your website.

For group bookings and events, WaiverFile organizes participants so you can see exactly who has signed and who still needs to complete their waiver. Staff can check off participants at the door using the WaiverScan app or the web dashboard.

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Fast Check-In

Speed up your entry process with WaiverFile's check-in tools. Scan confirmation codes with the WaiverScan app for instant entry verification, or use the dashboard to view arriving customers, confirm waiver status, and check off names as guests arrive. Real-time waiver status means your staff always has the information they need at the door.

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Parties, Events & Groups

Managing a group means making sure every participant has a completed waiver — not just the person who made the reservation. WaiverFile tracks waiver completion per participant across the whole group. The booking customer can sign for members of their party and send signing links to other adults in the group. Everyone sees the status in real time.

In the admin panel, staff see the same view: participant list, waiver status per person, payment history, and booking details — all on one screen.

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Your Website, Your Brand

WaiverFile can serve as your complete business website, or connect seamlessly with a site you already have. Choose from professional themes, connect your own domain, and manage content directly in your browser. If you are linking from an existing site, customer-facing booking and waiver pages can be styled to match your brand so the experience feels like a natural extension of your site.

Learn more about the Integrated Website

SMS Text Messaging

WaiverFile builds a database of customer phone numbers as part of the waiver and booking process. Send automated SMS messages after a booking or signing, ahead of an event date, on a customer's birthday, or triggered by other factors you define. Keep customers informed and coming back without manual outreach.

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Integrations

WaiverFile automatically syncs customer data with the services you already use, including Mailchimp, Constant Contact, Zapier, and more. Names, email addresses, and other form data flow into your marketing and CRM tools without any manual exporting.

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HIPAA Compliance

If your business collects protected health information, WaiverFile's HIPAA-compliant configuration keeps you covered. Data is handled and stored in accordance with HIPAA privacy and security requirements, so you can collect what you need without compliance risk.

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Enterprise Single Sign-On

For businesses using identity providers such as Okta or Microsoft Entra ID, WaiverFile supports SSO login for your team. Manage access centrally — grant or revoke staff access through your existing identity management tools without maintaining separate credentials in WaiverFile.

Learn more about Single Sign-On

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