Pick a Job for Each Device
Set up a tablet or phone in a minute, then choose what it's for. One device can do more than one job, and you can change it any time from your dashboard.
Waiver KioskGuests sign waivers on a tablet at your counter. It keeps working when the internet is down and sends everything once it's back.
Self Check-InGuests scan their ticket or find their booking, finish any missing waivers and check themselves in.
Signing StationStaff send a group to the tablet, and it walks each person through what they still need to sign.
Staff ScannerScan tickets, passes, memberships and waiver receipts. See who still needs to sign and check in all or part of a group.
Front DeskSell activities, events and add-ons, find bookings, take payments by card reader, cash or check, print receipts and run a cash drawer.
Signing station and self check-in work well together on one tablet at the entrance.
Check-in
Guests Check Themselves In
Guests scan the code from their confirmation, or look up their booking with their booking number or phone number and last name. Anyone who hasn't signed yet does it right there. Staff see arrivals come in on the dashboard or a phone, with an optional chime.
If something needs a person, like a balance due or the wrong day, the guest sees a friendly "Please see staff" and the group shows up on your list.
Self Check-In and the WaiverFile Venue App
Offline
Keeps Working When the Wi-Fi Doesn't
Waivers signed on the kiosk are saved on the device first and sent as soon as there's a connection. Scanners and self check-in can still check guests in from their ticket codes while you're offline. Staff can see what's waiting on each device and send it with one tap.
At the front desk, cash and check sales are saved the same way. Card payments need a connection.
Front desk mode
Sell and Take Payments from a Tablet
Turn on Front desk mode and the app becomes a point of sale for your counter. The Today tab shows arrivals and bookings with a balance. The New sale tab sells activities, events and add-ons to walk-ins.
- Take payment with a Stripe card reader, cash, check, card on file or a payment link, or split it
- Check guests in and get any missing waivers signed
- Email or text receipts, or print them on a Star printer
- Run a cash drawer session on the device
- Cash and check sales keep working offline and are sent when you reconnect
Typed cards, memberships, refunds and reader setup stay in the web admin.
About point of sale
Everything Your Front Desk Needs
Photos and IDsTake a photo of each signer, or capture a driver's license with the rear camera.
Receipt PrintingPrint sales receipts, waiver receipts, group tickets and check-in passes on a Star Micronics printer.
Event and Form ModesLimit a kiosk to one event or a few forms, so guests skip the list.
Multiple LanguagesGuests can switch the language on guest screens.
Locked Guest ScreensNo settings button for guests. Staff unlock settings with a code, and setup walks you through Guided Access or app pinning.
Quick SetupScan a code from Check-in & devices › Devices (classic menu: Settings › Devices) and your forms, events and settings load on their own.
Hardware
Works with the Devices You Have
Start with any iPad, iPhone or Android phone or tablet. When you're ready to build out a front desk, we recommend iPads for kiosks, a Zebra handheld for fast scanning, a Star Micronics mC-Print3 for receipts and a Stripe Reader S700 for card payments.
See our recommended hardware
Get WaiverFile Venue
Free with your WaiverFile account. For iPad and iPhone (iOS 15 or later) and Android phones and tablets (Android 7 or later).
Using the WaiverFile or WaiverScan app?
WaiverFile Venue replaces both apps, and we recommend switching to it. Install Venue, connect it under Check-in & devices › Devices (classic menu: Settings › Devices), and your forms and settings come with it. Before you remove an older app from a device, open it while online and make sure every waiver on it has been sent.
Questions
Yes. WaiverFile Venue is free to download and included with your account. Use it on as many devices as you like.
No. Guests can always sign from their own phone, and staff can check guests in from the dashboard in any browser. The app adds kiosks, signing stations, self check-in tablets, phone scanning and a front desk mode for sales, plus offline signing.
Yes, in Front desk mode. Take card payments on a Stripe Reader S700 or S710, or record cash and check. Cash and check work offline and are sent when the device reconnects; card payments need the internet. Readers are ordered through WaiverFile and set up in the web admin. See
point of sale.
In your dashboard, go to Check-in & devices › Devices (classic menu: Settings › Devices) and click Set up a device. Scan the code with the device or type in the short code, give the device a name and choose its jobs. You can also sign in with your WaiverFile email and password.
Yes. Waiver kiosks, offline signing, photos, receipt printing and scanning waiver receipts all work on waiver-only plans.
Set Up Your Front Desk
Get the app, connect a tablet and you're ready for your first guest.