What You Need
Everything here works with the free WaiverFile Venue app, and card readers and receipt printers also work from the web admin for point of sale. Most venues start small and add pieces as they get busier.
Tablets
iPad for Kiosks and Self Check-In
We recommend iPads for anything guests use themselves. The standard iPad is all you need. Guests find the on-screen keyboard easy to type on, and it stays fast and responsive through years of all-day use at a busy counter.
Android tablets work well too, and they're a good choice if you already have them or want a lower-cost option. The Venue app runs on iPad and iPhone (iOS 15 or later) and Android phones and tablets (Android 7 or later).
During setup, the app walks you through locking the tablet to WaiverFile with Guided Access on iPad or app pinning on Android.
Enclosures and Stands
An enclosure keeps the tablet secure and plugged in, and gives you a proper signing station. Two makers we like:
VaultSolid metal enclosures for countertops, floor stands and walls. Look at the card tray option if you want photos of driver's licenses: it lines the card up with the tablet's camera.
byvault.com VidaBoxA wide range of tablet kiosks, floor stands, desk stands and wall mounts for iPad and Android tablets.
vidabox.com
Choose a model made for your tablet's size, with a way to run the power cable inside.
Scanners
Scan Guests In with a Phone or a Handheld
Phones. Any iPhone or Android phone with the Venue app can scan tickets, passes, memberships and waiver receipts with its camera. It's an easy way to start, and staff can use their own phones.
Zebra handheld scanner. For a busy entrance, a dedicated scanner is faster. We recommend the Zebra TC22. Add the trigger handle for a pistol grip that's comfortable for scanning one group after another. It reads codes from phone screens and paper, and the Venue app sets up the scanner on its own.
USB or Bluetooth barcode scanner. Any barcode scanner works with the Venue app and the New sale screen in the web admin. Choose a 2D model (the listing says it reads QR codes and phone screens). Scans go straight in, with no need to click or tap a search box first.
Card readers
Stripe Reader S700 or S710
For card payments at the front desk, WaiverFile works with the Stripe Reader S700, or the S710, which adds a cellular connection. The reader connects to the internet over Wi-Fi or its Ethernet dock, with no cable to your computer. Send payments to it from the New sale screen in the web admin or from Front desk mode in the Venue app.
Readers are ordered through WaiverFile so they're linked to your account. A reader bought somewhere else can't be connected. Contact us to order one.
Set up a card reader
Receipt printers
Star Micronics mC-Print3
We recommend the Star Micronics mC-Print3. It works with both the web admin and the Venue app, so one printer covers sales receipts, waiver receipts with a check-in code, group tickets and check-in passes.
Web admin. Point of sale prints to Star printers with CloudPRNT: the mC-Print3, mC-Print2, TSP100IV (TSP143IV), and the TSP650II or TSP700II with a CloudPRNT interface. Connect the printer to your network with a cable and it picks up receipts from WaiverFile over the internet, with nothing to install on your computer. It takes 80 mm or 58 mm paper.
Venue app. The app prints directly to Star printers over your network, by Bluetooth on Android, or by Bluetooth on iPhone and iPad with Star's MFi models. Supported models include the mC-Print2 and mC-Print3, mPOP, TSP100 and TSP143, TSP100IV, TSP650II, TSP700II, TSP800II, SP700 and Star's SM-S and SM-T mobile printers. USB printers aren't supported.
Cash drawers
A Cash Drawer That Opens on Its Own
Plug a cash drawer into your Star receipt printer and it opens on cash and check sales, when you count the float or record a paid in or out, and with No sale. Every open is logged. Without a printer you can still run drawer sessions and open the drawer with its key.
Receipt printers and cash drawers
QR codes
Print a Code, Skip the Line
Print a QR code and put it on your counter, at the entrance or on a screen. Guests scan it with their phone camera and go straight to your waiver. No app needed on their end.
One code for your signing page works great for most venues. You can also print codes for a specific form or event.
Using QR Codes
Put It Together
A few setups that work well. Mix and match for your space.
Small Front DeskA QR code sign on the counter for walk-ins, and a staff phone with the Venue app to scan bookings as guests arrive.
Busy EntranceAn iPad in a floor stand for self check-in and signing, a Zebra handheld for staff, and an mC-Print3 for passes.
Parties and GroupsOne or two signing station tablets. Staff scan the group's code and send anyone who still needs to sign to a station.
Front Desk SalesA computer running the New sale screen, a Stripe Reader S700, an mC-Print3 for receipts and a cash drawer plugged into it.
Tablet at the CounterAn iPad in the Venue app's Front desk mode, a Stripe reader and a Star printer on your network. Link a staff phone or Zebra to it, and every booking scanned at the door opens on the iPad for payment.
Outdoor or RemoteWaiver kiosk tablets that keep collecting waivers offline, plus a printed QR code for guests with a signal.
Not sure what fits your space? Contact us and we'll help you plan it.
Get the Venue App
Free for iPad, iPhone and Android. Connect your first device in a minute.