For escape rooms and puzzle venues

Escape Room Booking and Waiver Software

Let groups book a room and a time online, pay up front and arrive with every player signed in. Your game masters spend the gap between games resetting rooms, not doing paperwork.

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5.0 on Capterra · No monthly fee · Waivers included

Choosing a date and time slot on a phone, with sold-out dates marked

6 of 6 players signedThe Vault · Fri 7:30 PM

How we help

Keep Every Room Full and On Time

An escape room sells a fixed number of slots per room, so every game that starts on time counts. Here's how WaiverFile helps you fill them and keep them on schedule.

Friday Night No-Shows

A group of eight books by phone for 8:00 and never turns up. That's your best slot of the week, sitting empty.

With WaiverFileTake full payment or a deposit at booking, with a cancellation policy that sets the cutoff and any fees.

Groups That Change Size

The booking says four and six walk in. Or it says ten and three drop out at lunch. Sorting out the price at the counter is awkward for everyone.

With WaiverFileA set price for the first players and a per-player price for extras. Adjust the headcount and collect the difference.

No Time Between Games

The last group ran over, the next one is in the lobby, and your game master is re-locking boxes while handing out pens and clipboards.

With WaiverFileSet start times that leave room for the reset, and have players sign before they arrive.

Team Building by Email

A company wants a Thursday evening for 14 people, a deposit now and the rest after they confirm numbers. It turns into a long email thread.

With WaiverFileThe organizer books online with a deposit, pays the balance later, and shares one link so everyone signs.

The player journey

From the Group Chat to the Door Locking Behind Them

An escape room is usually a group decision. Whoever books is doing it for everyone, often on a phone, often that week. If they have to call, can't see which times are open, or need everyone's details before they can pay, the plan stalls and the group does something else. We look for every point where a booking can stall and take it out, so more of those group chats end with a confirmed game.

They Pick a Room and a Time

Each room shows its open times for the night. No account needed to book.

They Pay for the Group

One price for the group, extra players at a set rate, and the full total shown from the first screen.

They Send One Link

The booker signs, drops a link in the group chat, and can see who still needs to sign.

The Game Starts on Time

Staff check in the whole group with one scan, run the briefing and close the door.

Rooms and time slots

Book Rooms the Way You Run Them

Every room has its own size, length and reset routine. Set each one up with its own start times, capacity and group pricing, so guests only see games you can actually run and your game masters get the reset time they need.

Start times for each room, with the reset built into the schedule
A set price for the first players and a price for each extra
Evening and weekend prices that differ from weekday afternoons
Blackout dates for private events and room maintenance

How scheduling works

An availability schedule set to specific start times, with a maximum number of participants per slot

Deposits and corporate groups

Team Building Without the Back-and-Forth

Corporate groups and big birthdays are your largest bookings, and they come with the most loose ends: a deposit now, the final headcount later, the balance after that. Let the organizer book online and handle the rest from their booking page.

Flat or percentage deposits, or full payment up front
The balance collected later from the saved card or by payment request
Adjust the headcount when the final number comes in
Add-ons like drinks, snacks or a group photo on the same booking

How deposits and payments work

A booking's billing summary with a package, an extra guest, an add-on and the deposit applied

Waivers and check-in

Players Signed Before They Reach the Lobby

Plenty of escape rooms still want a signed waiver, photo consent or house rules agreed to before the game. WaiverFile puts that step on the booking confirmation, where it takes a minute, instead of in your lobby, where it eats into game time.

The booker invites the rest of the group by text or email
Parents sign for teens on the same form
Staff see the whole group and who has signed at check-in
Walk-in players sign on a tablet or by scanning a QR code

How online waivers work

A booking confirmation on a phone asking the group to complete their waivers

Everything in one account

What Else Comes with Your Account

Birthday Packages

A set price for the party, extra-guest pricing, a deposit, and a signing link the parent shares.

Self-Serve Bookings

Guests view their booking, pay a balance and see who has signed, without calling you.

Cancellation Rules

A self-cancel cutoff, cancellation fees, or requests sent to your staff for review.

A Website with Booking

Link your Book Now buttons to WaiverFile, or let us build you a new site with booking on it.

Texts to Past Players

Build a list of numbers as groups book and sign, then send automated texts on birthdays and before events.

Your Mailing List

Players who opt in can go straight to Mailchimp, Constant Contact and more when you open a new room.

“Until I started using WaiverFile, every other system I considered always involved some sort of compromise. With WaiverFile, I have what I exactly need.”

Escape Hunt - HoustonWaiverFile customer

Why escape rooms choose WaiverFile

Digital waivers for activity businesses since 2014
Over 1,000 businesses use WaiverFile
Rated 5.0 on Capterra
Real people on our US-based support team help you set up

Pricing

$0 / month

No monthly fee and no setup fee for online booking. A booking fee is added at checkout when a guest books.

Waivers included for everyone on a booking
No contract
Paid straight to your own Stripe account
Waiver-only plans from $19/month

See Pricing

Free waiver template

Start with a Ready-Made Waiver

Our general participant waiver covers fitness to take part, not playing under the influence, following your rules, and a release of liability, with parents signing for minors on the same form. It's written for physical activities, so trim it to fit your rooms, add house rules like no forcing locks or climbing on props, and have your attorney review it.

Get the Free Template

Questions from Escape Room Owners

Use a group package: a set price that covers the first players, for example up to four, plus a per-player price for anyone extra. If the group grows or shrinks, adjust the headcount on the booking and the total updates.

Take payment when they book, either in full or as a deposit. Your cancellation policy sets how close to the game guests can cancel themselves and any fees, or sends requests to your staff for review.

Yes. You set each room's start times, so a 60-minute game can start every 75 or 90 minutes. Guests only see the times you've set.

That's your call. Waivers are optional, and many escape rooms use one anyway for house rules, photo consent and minors. If you do, players sign on their phones before the game.

Yes. Take a flat or percentage deposit at booking, then collect the balance later from the card they saved or send a payment request the organizer pays online.

Through your own Stripe account. Groups pay by card when they book, and Stripe pays out to your bank on its regular schedule. WaiverFile never holds your money.

Start Taking Room Bookings Online

Setting up is free, with no credit card and no monthly fee for booking. Our US-based support team will help you get your rooms and schedules set up.

Escape Room Booking and Waiver Software