Online Booking Help

Everything you need to sell activities, parties, events and memberships online and at your front desk with WaiverFile, with waivers built in. New to booking? Start with Set Up Online Booking.

Getting Started

Set Up Online Booking
Connect Your Payment Account
Booking Fee, Cancellations and Saved Cards
Sales Tax
Your Booking Website

Activities & Pricing

Create an Activity
Guest Types and Time-Based Pricing
Seasonal Pricing
Add-Ons
Packages and Deposits
Attach Waivers to Activities

Availability

Schedules, Time Slots and Capacity
Blackout Dates

Events & Classes

Create an Event with Tickets
Classes and Camps with Several Dates
Event Registrants and Rosters

Memberships

Turn On Memberships and Create a Plan
Recurring, Household, Term Passes and Visit Packs
Member Benefits
Managing Members
What Members Can Do in Their Account
Waiver Campaigns for Members
Import Existing Members
Membership Settings and Failed Payments

Bookings & Orders

Managing Bookings
Reschedule, Cancel or Change a Booking
Collect a Balance or Send a Payment Request
Orders and Refunds
Customers

Check-in

Check-In Codes and Settings
Checking Guests In at the Front Desk
Self Check-In and the WaiverFile Venue App

Front Desk & Point of Sale

Point of Sale at the Front Desk
Sell at the Front Desk
Cash, Card and Other Payments at the Desk
Card Readers
Receipt Printers and Cash Drawers
Open, Count and Close the Cash Drawer
Front Desk Fees, Refunds and Reports
The Front Desk in the WaiverFile Venue App