From the First Click to the Front Door

Your booking page lists everything you sell: activities, parties, events and memberships. Guests pick a date, see real availability and the price for their group, add extras like grip socks or pizza, and pay by card. It's built for phones, where most of your bookings happen, and nobody has to create an account to finish.

What the guest sees

• Live availability and the spots left for every time
• Prices by date, time and group size, with the booking fee shown in the cart from the start
• Add-ons on the item page, and a short checkout
• No account needed. A password is optional, later.

What you set up once

Your activities and prices, the times you offer, and your payment account. Guests pay through your own Stripe account, so money goes straight to you. Deposits, cancellation rules and party packages are all options on the activity, not extra products.

Don't take bookings?

The trip still starts on the guest's phone. Share your waiver link by email, QR code or from your website, and guests sign before they arrive. Walk-ins who sign at home get a waiver receipt with a QR code for the door.

Online booking   Electronic waivers

The moment they pay, guests land on a confirmation page and get an email with the receipt, the booking details and the next step: sign the waiver. If guest codes are on, the same email carries the group's QR code for check-in, so the ticket is in their inbox before they've put the phone down.

What's in it

• Receipt and booking details, with add-to-calendar and directions
• One QR code for the whole group, or a code per person for parties arriving separately
• A link to their booking page, where they can sign, see who's done, pay a balance or change plans

Safe to share

The code page shows only the booking, the date and the number of people. No names or personal details, so it's fine to forward, screenshot or print. Guests can email the code to themselves from the booking page, and members get a member card with their own code.

What you set up once

Turn on guest codes under Check-in & devices › Check-in and choose whether each booking gets one code or everyone gets their own. Your confirmation email and booking page use your logo and colors.

Check-in codes and settings   The guest's booking page

The waiver opens right after payment, while the booking is fresh, so most groups finish it on the spot. Parents add their children on the same form and sign once. For the other adults in the group, whoever booked can send each of them a link, and the booking page shows who has signed and who hasn't.

What the guest sees

• Your waiver on any phone or computer, with no app and no account
• Kids on a parent's form, following your rules for ages
• Other languages, photos or ID capture and your own questions, if you've turned them on
• A signed copy by email, with a QR code on the receipt

What your staff see

Each signed waiver is linked to the booking and to the person, so the front desk dashboard shows gaps days before the visit, not at the door. Staff can send a signing link from the booking to anyone who's still missing.

If they skip it

Nothing is lost. The link stays in their email and on their booking page, and the kiosk, a signing station or their own phone catches it when they arrive. See Missing a waiver?

Electronic waivers   Parties and group waivers

At the door, one scan checks in the whole group and shows everyone's waiver status. Guests can scan their own code on a tablet, staff can scan it with a phone or handheld, or the front desk can click Check in on the dashboard. Pick one, or use all three on a busy day.

Self check-in tablet

Guests tap Check In Here and scan the code from their confirmation, or use Find my booking with their last name and booking number. They see a big green Checked in screen, and staff see them arrive. If something needs a person, like a balance due or the wrong day, the tablet says "Please see staff" and the group shows up on your list.

Staff scanner

A phone or a Zebra handheld running the WaiverFile Venue app. Scan a ticket, member card or waiver receipt and the group comes up with each person's status. Rapid check-in checks valid tickets in automatically, and scanning keeps working without internet.

Front desk

The dashboard lists today's arrivals by time slot with the group size and any waivers still needed. Check in takes the whole group; the arrow next to it takes people one at a time. Balances get collected right there.

Your rules

For a missing waiver, a code that was already used, or a code for another day, choose Allow, Warn staff, then allow or Don't allow. A manager can always override.

Fast check-in   Set up a self check-in tablet

Once a group is in, every screen agrees: the dashboard, the check-in page, staff phones and the self check-in arrivals list. Nobody re-types a name or walks a clipboard to the back. Staff see how full each time slot is, who's still to come and who was sent to the desk, with an optional chime when someone arrives.

What your staff see

• Capacity for every time slot as the day goes on
• A ready list for safety briefings: call groups when it's their turn
• A scan log, and Undo for a check-in made by mistake
• Members flagged at the door if a membership is paused, unpaid or needs a waiver. Visit packs use one visit per check-in.

After the visit

The signed waivers stay with the booking and the customer's record, where staff can find them by name, date or booking number for as long as you keep them. Reports show check-ins, sales and waivers by day, and follow-up emails can go out from the same record.

What you set up once

Choose what happens after a group checks itself in (the green screen, the ready list or a printed pass), the check-in window around their start time, and the sounds your staff screens play.

The front desk dashboard   Memberships

Someone will always arrive without signing: a friend who was added late, a parent who meant to do it in the car. The scan flags it, and staff have three fixes that keep the line moving.

1. Send them to a signing station. Usually your kiosk or self check-in tablet with the signing station job added. Staff send the group over, it walks each person through what they still need to sign, and the scanner updates as they finish.
2. Show them a QR code. They scan it and sign on their own phone. No app, no typing an address.
3. Hand them the kiosk. Any waiver kiosk or the front desk tablet signs them on the spot, even if the internet is down.

Staff can also send a signing link by email from the booking, for the person who's parking the car.

How strict to be

Your check-in settings decide what a missing waiver does: Allow the check-in anyway, Warn staff, then allow, or Don't allow until it's signed. A manager can override on the spot, and every check-in shows up in the scan log either way.

Set up a signing station   Set up a waiver kiosk