Setup Waivers in Other Languages
How to Translate a Waiver Forms in WaiverFile
If your customers are not all fluent in the same language, it’s important to offer your waiver agreement in alternate languages to ensure that they can review and sign before participating. WaiverFile makes it easy to create waiver forms in different languages.
How-To Video:
Documentation:
First, create your waiver form in your primary language. If you haven’t set a waiver up before, click here to view a how-to on setting up waiver forms.
The name of the form will become the button to choose this form, so it helps to rename the waiver to be the language name.
Once you have your first form, click on the Duplicate button make a copy of it.
Edit the copy of your form and change the title to the new language.
In the editor, copy in your translated text.
We recommend having an attorney who speaks your target language provide you with your agreement text. You can use online translation tools, such as Google Translate, as a starting point, however since a waiver is a legal document, it’s always a good idea to have it reviewed by your attorney to ensure that the language is written to protect you fully. This is why we have not added an automatic translation function.
After copying in your new text, click Save.
The next step is to translate any buttons or labels that are also on the form. Under your waiver form, click on Customize Labels. For each item you want to translate, click on the checkbox on that row and add the updated text to the box. Click Save at the bottom when complete.
It helps to open the form’s Direct link in a new tab so you can refresh that and reference which buttons and labels are in use on the screen.
More Advanced Setups
If you have several different forms each in multiple languages, you may wish to use the Workflows feature to better organize things and setup a customer flow. With this, a customer can select their language first, then select from a list of forms each in their own target language. Here’s how to set that up:
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Click on Workflows on the left menu
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Click New Workflow
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Name your workflow (a button will appear with this text)
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Select Active for the status, and for Mode, select Both. (you can change this later)
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Submit
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Click on Add Step, and create a step with your first language name.
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Repeat this for each additional language.
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Click on your first language name to navigate into that step.
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Click on the Forms tab
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Click the Add forms button.
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Select all the forms in the current language and click Add.
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Use the navigation bar on top to go back up to the top step of the workflow
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Click on each additional language name and repeat the process to add the corresponding forms.
When you go back out to the Signature Area, you can click on your workflow to begin. You’ll select the language, and then the form.
Learn more about workflows here